How Can We Help You?
We're here to help you get the most out of LeavePlan. Choose the support option that works best for you.
Knowledge Base
Browse our comprehensive documentation and FAQs to find answers to common questions.
Email Support
Send us a message and our support team will respond within 24 hours.
Live Chat
Chat with our support team in real-time during business hours (Mon-Fri, 9am-5pm ET).
Schedule a Call
Book a personalized demo or onboarding session with our team.
Frequently Asked Questions
How do I set up my first PTO policy?
Navigate to Settings > Policies and click "Add New Policy". Follow the step-by-step wizard to configure accrual rules, carryover limits, and approval workflows.
Can I import existing employee data?
Yes! You can import employee data via CSV or integrate with your HRIS system. Go to Settings > Integrations for more options.
Is my data secure?
Absolutely. We use bank-level encryption, SOC 2 Type II compliance, and regular security audits to protect your data.
What happens if I exceed my plan limit?
You'll be notified before hitting your limit. You can upgrade your plan at any time without losing data or settings.
Still Need Help?
Our support team is standing by to assist you with any questions or issues.
Contact Support